Tips from Virsage: Phone Call Attacks and Scams - November 2018
Posted by Andrea Montgomery on 13 November 2018 10:21 AM
Tips from Virsage: Phone call Attacks and Scams
Phone Call Attacks & Scams
When you think of cyber criminals, you probably think of an evil mastermind sitting behind a computer launching sophisticated attacks over the Internet. While many of today’s cyber criminals do use technologies like email or instant messaging, bad guys are also using the phone to trick their victims. There are two big advantages to using a phone. First, unlike email, there are fewer security technologies that monitor phone calls and can detect and stop an attack. Second, it is much easier for bad guys to convey emotion over the phone, which makes it more likely they can trick their victims. Let’s learn how to spot and stop these attacks.
How do Phone Call Attacks Work?
First, you have to understand what these attackers are after. They usually want your money, information, or access to your computer (or all three). They do this by tricking you into doing what they want. The bad guys call people around the world, creating situations that seem very urgent. They want to get you off-balance by scaring you, so you won’t think clearly, and then rush you into making a mistake. Some of the most common examples include:
The greatest defense you have against phone call attacks is yourself. Keep these things in mind:
Scams and attacks over the phone are on the rise. You are the best defense you have at detecting and stopping them.
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Jen Fox provides security awareness, social engineering, and risk assessment services as a Sr. Security Consultant at All Covered. Find Jen on Twitter as @j_fox.
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OUCH! is published by SANS Security Awareness and is distributed under the Creative Commons BY-NC-ND 4.0 license. You are free to share or distribute this newsletter as long as you do not sell or modify it. Editorial Board: Walt Scrivens, Phil Hoffman, Cathy Click, Cheryl Conley
This Newsletter can be found online at: https://www.sans.org/security-awareness-training/resources/phone-call-attacks-scams