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Knowledgebase : Device Support
CITRIX DESKTOP CLIENT SETUP FOR ANDROID By configuring the Citrix desktop client on your Android device you can access your Citrix desktop on your Android phone or tablet. Start by going to the GOOGLE PLAY STORE from the home screen.  Enter "CITRIX R...
CITRIX DESKTOP CLIENT SETUP FOR APPLE IPHONE & IPAD By configuring the Citrix desktop Client on your iOS device you can access your Citrix desktop desktop on your Apple iPhone or iPad. Start by going to the APP STORE Search for the word "CITRIX" in t...
CITRIX DESKTOP WITH DUAL SCREENS When you login to the Citrix desktop, it may default to only using a single monitor. Here are the steps to expand your session to use more than one monitor.  * From inside the Citrix desktop, if you are already in a ...
HOW TO DETERMINE YOUR VERSION OF WINDOWS Outside of your Citrix Desktop, click the start menu, find “Run”, in the text box type-  winver.exe – then click OK and you will get a box that tells you what version of Windows you have on that machine. WINDOW...
EMAIL SETUP FOR ANDRIOD To configure the built-in email client on your Android or Droid device to send and receive your Citrix desktop email start by going to your SETTINGS app. Select the ACCOUNTS option (Androids are all a little different but these ...
EMAIL SETUP FOR APPLE IPAD/IPHONE Go into your Settings and select “Mail, Contacts, Calendars” or it may be just “Mail”    Select “Add Account”   Select “Exchange”   Enter email, password, and a name for the account. Hit “Done” and it will ...
EMAIL SETUP FOR MAC- OUTLOOK  Microsoft Outlook is installed and pre-configured for you inside of the Citrix desktop environment.  Occasionally it is convenient to have your local installation of Microsoft Outlook configured for your email account. If yo...
EMAIL/OUTLOOK LOCALLY ON PC   Open ‘Control Panel’ (Start > Control Panel) Choose the Mail icon (you may need to change the view to Large or Small Icons)   Click Show Profiles    in the window that appears, click Add.     On the New Pr...
INSTALL CITRIX RECEIVER Go to www.citrix.com/go/receiver.html [http://www.citrix.com/go/receiver.html] [http://www.citrix.com/go/receiver.html] Download the most recent version.   Install Receiver using the downloaded file. You can use defaults thro...
PRINTING TROUBLE IN THE CITRIX DESKTOP When you log into the Citrix desktop, all of your local Windows printers should be automatically available to you for printing. Sometimes this can result in challenges if a print job is stuck on the local computer ...
  USING GESTURES IN CITRIX RECEIVER ON APPLE DEVICES   http://support.citrix.com/help/receiver/56/ios/en/mobile-receiver-user-gestures.html [http://support.citrix.com/help/receiver/56/ios/en/mobile-receiver-user-gestures.html]  LEARNING GESTURES ...