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Knowledgebase : How to Get Support from Virsage
CRITICAL OR URGENT ISSUES During business hours (7-5MT) Submit a ticket via the website at support.virsage.com [https://support.virsage.com/] and mark the ticket as ’PRIORITY 1’ using the drop down options ……..  OR   ….… Send an email including th...
SUPPORT FROM VIRSAGE: ONLINE KNOWLEDGE BASE   Log in at   support.virsage.com [https://support.virsage.com/index.php?/Knowledgebase/List]  (You will need to create a user name and password if you are not already registered here.)   Click on the ‘K...
SUPPORT FROM VIRSAGE: QUICK REFERENCE GUIDE  VIEW/SUBMIT TICKETS ONLINE, FIND ANSWERS ONLINE Register at support.virsage.com [https://support.virsage.com] so that you can submit tickets, view/update your existing tickets, and search the knowledge base...
Support from Virsage: Rate our Service  Log in at support.virsage.com  Click on 'My Tickets' Or Click on the Subject line of the ticket you you would like to rate then click on the stars to provide your rating.  *Update 2/20/17
Support from Virsage: Register Online   To use Virsage’s online ticketing system, register at support.virsage.com Go to the website:  support.virsage.com [https://support.virsage.com/index.php] Click ‘Register’ Fill in the form with your informati...
Support from Virsage: Subscribe to the Newsletter for Virsage News Updates Log in at support.virsage.com  [https://support.virsage.com] Click on 'Preferences' Click on "Yes" to 'Subscribe to Newsletter' **Updated 2/20/17
SUPPORT FROM VIRSAGE: VIEW AND UPDATE TICKETS   Log in at support.virsage.com  (You will need to be registered with a user name and password for this site. Click on ‘Register’ if you need to create an account.)   To see your current tickets, or to...
VIRSAGE PASSWORD SELF-SERVICE:  PASSWORD RESET   Please bookmark this webpage [https://security.virsageworkplace.com/] on your local computer for the Virsage Password Self-Service so that you can use it in the future to reset your Virsage password.   ...