Knowledgebase: Office 365 Support
Email Setup For Android
Posted by , Last modified by Andrea Montgomery on 08 March 2018 01:41 PM

Email Setup For Andriod

To configure the built-in email client on your Android or Droid device to send and receive your Citrix desktop email start by going to your Settings app.

Select the Accounts option (Androids are all a little different but these screen shots should help)


Select Add Account or the “+” sign.  The type of account may appear differently on some models. Select one of these three as the type: Exchange, Corporate, or Active Sync.

Enter your email address and password. For most users, your email settings will auto configure.  If your settings do not auto-configure, click next and you will need to manually enter some additional settings.

Use your Citrix desktop login (usually your primary email address) as your username and leave the domain field blank.

Server address:
Domain: leave this field blank

Some devices will have a setting for security type, this should be set to SSL\TLS (Accept all Certificates)

Click on Next

Your device will configure your account and you can now select what items you want to synchronize
- Mail is your company email
- Contacts are the same emails and phone numbers you would see in your Outlook contacts
- Calendars are your Outlook appointments
- Reminders are your Outlook event reminders

You may be prompted what to name your account, you can accept the defaults or put in your company name, email, etc. It’s your choice.

Your email account should begin populating in just a few minutes.




Find answers to your questions in our knowledge base on our website

Technical support is available by emailing or submit a ticket online


*Updated 2/1/17

 workplace email setup for android devices.pdf (125.48 KB)